How They Do ItBETA

COMPANY PLAYBOOK

TrussWorks

TrussWorks separates internal practice into living guides for the organization, distributed work and open-source delivery rather than one monolithic policy document.
Operating system
  1. Open guide
  2. first-day expectations
  3. distributed-work norms
  4. open-source delivery path
  5. team-contributed updates.

System principles

  • Let employees correct the living guide.
  • Do not leave remote-work norms implicit.
  • Make open-source delivery a repeatable process.

Tensions and trade-offs

  • Open, editable documentation creates ownership but can blur the line between formal policy and experiential guidance.
  • Separate guides create depth but can make the right source harder to find.

PRACTICES

How TrussWorks builds its operating system

Primary sources

Trussels' GuideOpen Source Guide