How They Do ItBETA

COMPANY PLAYBOOK

Strapi

Strapi balances speed and participation not through voting or consensus, but through a clear decider, targeted advice, and published decisions.
Operating system
  1. Ground the issue in data
  2. optionally gather input
  3. consult on a proposal
  4. decide and tell
  5. review in cadence.

System principles

  • Separate the decider from those consulted.
  • Publish important decisions in writing unless confidential.
  • Use disagree-and-commit rather than consensus.

Tensions and trade-offs

  • One accountable decider provides speed; overly narrow consultation can miss information.
  • Transparent decision records enable learning but require careful confidentiality boundaries.

PRACTICES

How Strapi builds its operating system

01
Decision making

FAST decision cycle

The decision process is defined as Formulate, Ask, Set(tle), and Tell.

How it works
A problem or opportunity is grounded in data; the decider may gather input, consult affected people, decide, and tell.
Why it is used
Gets input without stalling progress by separating consultation from ownership.
Trade-off
Applying the steps too heavily can slow small reversible decisions.
Best fit
Decisions with multiple stakeholders that still require speed.
Open original source ↗
02
Ownership

Bound participation with RACI

RACI separates who is responsible, accountable, consulted, and informed in work.

How it works
Roles for the decision and work are clarified through a RACI matrix.
Why it is used
Calls in the right expertise without involving everyone in every decision.
Trade-off
It can become bureaucracy if the matrix substitutes for real working relationships.
Best fit
Work where accountability becomes unclear across teams.
Open original source ↗
03
Transparency

Publish important decisions in writing

Company-wide and strategic decisions are documented and published unless confidential.

How it works
The final decision is recorded and shared after advice has been considered.
Why it is used
Reduces the need to reconstruct context and lowers information asymmetry.
Trade-off
It requires ongoing judgment about what should be public or confidential.
Best fit
Repeated strategic decisions in distributed teams.
Open original source ↗
04
Decision making

Public, accountable decision records

Important non-confidential decisions are documented publicly while separating the accountable decision owner from consulted people.

How it works
Votes and consensus are not the default; responsibility and consultation are explicitly assigned, then the decision is published.
Why it is used
It preserves context while avoiding decision-by-headcount.
Trade-off
Public documentation takes time and confidentiality still creates necessary exceptions.
Best fit
Cross-functional decisions where authority and consultation can be named.
Open original source ↗
05
Management

Weekly manager 1:1s

Each manager and team member hold a weekly 1:1.

How it works
The people-management cadence fixes the conversation at weekly frequency.
Why it is used
It gives support and issues a recurring route rather than waiting for an escalation.
Trade-off
A fixed cadence consumes manager capacity and can become performative.
Best fit
Teams with managers who have manageable spans and need regular contact.
Open original source ↗
06
Goals

Shared monthly KPI report

A monthly KPI email is sent to both investors and the team on the 10th.

How it works
One recurring report shares operating indicators across internal execution and investor audiences.
Why it is used
It gives the team common performance context.
Trade-off
Reporting can drive attention toward what is easy to measure.
Best fit
Companies whose key metrics can be safely shared with employees and investors.
Open original source ↗
07
Learning

Protected experimentation weeks

Twice a year, free weeks are set aside to try tools, run mini hackathons and read, with sharing at week end.

How it works
The biannual “Cool Down Week” explicitly removes normal delivery pressure for exploration and sharing.
Why it is used
It makes improvement work a scheduled part of operations.
Trade-off
It reduces short-term delivery capacity.
Best fit
Teams able to batch roadmap commitments around planned learning periods.
Open original source ↗
08
Remote

Remote-work infrastructure budget

Remote workers receive an annual benefit budget for their workspace.

How it works
The policy pairs remote-only expectations with a yearly Remote Workspace benefit.
Why it is used
It helps make reliable, distraction-reduced work feasible across locations.
Trade-off
Reimbursement administration and local purchasing parity need governance.
Best fit
Remote-only employers with explicit workspace expectations.
Open original source ↗

Primary sources

Making decisions — FASTCompany-published handbook decision guide
Source details
Company publication: YesAccessed: 2026-09-05Visible update: Q4 2022Licence: No reuse licence displayed; treat page prose as copyrighted/all rights reserved.Archive: Public handbook page with a stable route; eligible for an external web snapshot (no snapshot is claimed).
Company cadenceCompany-published handbook cadence guide
Source details
Company publication: YesAccessed: 2026-09-05Visible update: Not displayedLicence: No reuse licence displayed; treat page prose as copyrighted/all rights reserved.Archive: Public handbook page with a stable route; eligible for an external web snapshot (no snapshot is claimed).
Remote policyCompany-published handbook remote-work policy
Source details
Company publication: YesAccessed: 2026-09-05Visible update: Not displayedLicence: No reuse licence displayed; treat page prose as copyrighted/all rights reserved.Archive: Public handbook page with a stable route; eligible for an external web snapshot (no snapshot is claimed).